Work experience – Customer support representative
August 2008 - august 2009 - Company GOA for MMORPG Warhammer Online - DUBLIN
2007 – 2008
Creation of my company “Égérie Lingerie” - sale at distance of lingerie. Creation of a trade website· Game Master – Tiers 2
Release of Warhammer Online as customer support via email and in game chat
Contact players to help them in game when they meet a problem, make them respect the rules of conduct, bring advices.
- Answer to players via Chat Online
- Provide a support via Email when they were not Online
Education
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May 2007
BTS : Technicien supérieur en outils multimédia
BTS: 2 years technical degree in multimedia - School: AFCI Newsoft – Montreuil (France)
June 2002
BTS communication des entreprises
BTS: 2 years technical degree in communication
School Jacques Brel
La Courneuve ( France )