Interpreter Translator (Fr/So/En) | EASO | Greek Islands 01/20 – /

Translation / mediation in asylum requests, notifications & representations

Content Manager, SEO Strategist| Destinationclients.fr | Lille 09-11/19

Content Creation & articles writing for an adapted SEO strategy

AirBnB Customer Experience Specialist | Acticall | Lille 07/18 – 04/19

Support account,products & payments issues, provide info on AirBnB policies

Google Digital marketing Consultant | Zevas | Dublin 01/18 - 03/18

Google Digital Solutions B2B Sales for Google Digital Partnership Program

KYC Fraud Investigator | Amazon TRMS | Prague 11/16 - 01/18

Seller profile Investigation for account setup, acting in projects & assignments

Business Development Representative | Citrix | Prague 05/16 - 11/16

Identify & qualify new business opportunities, generate & manage sales

French iOS Tier 1 Support Advisor | Apple | Cork 06/15 - 01/16

Provide and develop creative solutions to support Apple users

French Canadian Fraud Agent | PayPal | Dundalk 10/13 - 06/15

Troubleshoot PayPal products & stop spoof transaction for PayPal users 

New Solutions Support Technician | PGI | Clonakilty 01/10 - 03/10

Tracking updates & tickets, high level support & ensure 100% satisfaction

CS Associate | Amazon.com | Cork 10/09 - 12/09 (Temp Contract)

Answer customer queries in a timely and accurate manner in line with SLAs 

Hotliner SFR9Box | Teleperformance | Lille 09/06 - 06/07 (Temp Contract)

Troubleshoot ADSL lines & device setups, help client on account setup

Tech Support Agent | Amec Spie | Lille 05/08 - 08/08 (Temp Contract)

Creation and dispatch tickets according issues profiles 

Helpdesk | Ajilon IT Consulting | Lille 12/07 - 01/08 (Temp Contract)

Servers & Network management & troubleshoot, AD monitoring on 7 activities

Hotliner Club-Internet | Acticall | Lille 09/06 - 11/07